WhatsApp

Business Amplified via WhatsApp: From Global Reach to Secure Conversations

Engage a global audience of 2 billion users through the trusted and efficient platform of WhatsApp. With Equence's customized WhatsApp Business API Solutions, harness the power to seamlessly connect with a global audience, ensuring timely and impactful interactions tailored to your business needs.

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About Product

Engage Smartly: Automated Excellence with WhatsApp Business

Elevate customer interactions by integrating the WhatsApp Business API. This platform empowers businesses to automate and personalize conversations, ensuring each customer feels valued. With real-time messaging capabilities, it's easier than ever to provide timely, relevant responses, enhancing the overall customer journey.

Instant Engagement

Respond to customer queries in real time, fostering trust and loyalty.

Personalized Automation

Tailor conversations to individual needs, driving deeper connections.

Universal Connectivity

Tap into the vast WhatsApp user base, expanding your global reach.
180+

WhatsApp spans over 180 countries worldwide.

19.4

An average user spends 19.4 hours monthly on WhatsApp.

2nd

With the 2nd highest monthly users, WhatsApp ranks among the top mobile apps.

Global Outreach & Engagement: Bridging Communication Gaps

Reach a vast audience seamlessly with the WhatsApp Business API, which allows businesses to connect with a global user base and ensure every customer feels engaged. Use greetings and interactive elements to make every interaction meaningful.
  • Connect with 2 billion+ users
  • Instant engagement tools
  • Global reach, personalized touch

Enhanced Customer Experience: Beyond Traditional Messaging

Elevate customer interactions by sharing images, videos, and interactive elements to make conversations more engaging. Showcase offerings, automate workflows, and introduce a personalized WhatsApp ChatBot to transform every chat into a rich customer journey. 
  • Rich media messaging
  • Portfolio displays
  • Personalized chatbot experiences

Efficient Business Operations: Streamlined & Automated

Integrate effortlessly and efficiently with the API, which seamlessly connects to existing business processes. Automate workflows and use bots to handle repetitive tasks, ensuring a smooth and cohesive operational flow.
  • Quick onboarding processes
  • Workflow automation
  • Bot-assisted operations

Trust, Security & Insights: Safeguarded & Informed Conversations

Prioritize security and gain insights. Every message is encrypted, ensuring customer trust. Additionally, gain valuable insights into message performance, optimizing future interactions based on real time data.
  • End-to-end encryption
  • Real-time performance analytics
  • Verification badges for trust

Value Vignette

End-to-End Encryption

Ensures secure conversations with privacy from start to finish, safeguarding sensitive information shared on the platform.

Real-Time Messaging

Facilitates instant engagement, allowing users to communicate smoothly and optimally regardless of geographic location or time zone.

Rich Media Messaging

Enables users to share photos, videos, documents, and voice messages, enhancing communication with multimedia content.

Automated Responses

Deploy customized chatbots to automate marketing, sales, and support, boosting efficiency with personalized, automated responses.

Global Outreach

Connects businesses to over 2 billion users worldwide, providing a platform to reach customers across borders and cultures

Performance Analytics

Offers real-time insights into delivery, open rates, and engagement, enabling businesses to optimize communication strategies effectively.

Equence’s WhatsApp ChatBot

Equence’s WhatsApp ChatBot bridges businesses and customers, ensuring personalized, efficient interactions with advanced AI for real-time responses and meaningful engagement.

Brand Voice Consistency

Preserve your brand’s identity through WhatsApp messaging.

Human like Interactions

Enjoy smooth transitions with seamless chat access anytime, anywhere.

Customized Support

Get instant guidance with our ChatBot, providing customized support at your fingertips.

Tailored Assistance

Tailored assistance at your fingertips: Let our ChatBot guide you instantly.

Why Equence’s WhatsApp API Stands Out?

Customized Professionalism

Design your business profile for a polished & professional touch that resonates with your brand identity.

Uncompromised Security

With end-to-end encryption, every conversation remains fully confidential and securely protected from unauthorized access.

Multilingual Engagement

Connect with global clients easily in their preferred language, promoting better relationships.

Integrated CRM Excellence

Real-time updates and smooth CRM integration keeps you aligned with client needs and conversations.

Dynamic & Interactive

Leverage webhook integration for lively, two-way conversations, enhancing user engagement.

Efficient Administration

A well-organized management system ensures smooth transitions between bots and human agents, improving interactions.