Unleash unique customer engagement campaigns with smart integrations

Unleash unique customer engagement campaigns with smart integrations

Equence programmable API helps developers to integrate our communication channels easily to their system.

Send business messages through SMS, WhatsApp, in-app Push Notifications, Web Push Notifications, Emails, Voice and more.

Get a holistic view of your each campaign.

Discover insights and take action.

Detailed data analysis will help you to make better business decisions.

Extend our DeepLink API the solution for your smart digital campaigns.

Rely on a productive and trusted platform.

About Us

Equence was born in 2011 & re-founded in 2016 by group of engineers who wanted to prove that customer doesn't need to compromise on speed and accuracy of message delivery. We are a forward-looking company focused on building products and solutions over cutting edge technologies that are needed by any digital communication ecosystem.

Why businesses rely on Equence

Why businesses rely on Equence

A scalable infrastructure with no limits

With Equence API, you can execute and manage a customer engagement campaigns without worrying about the system collapsing. If you're sending high volumes of notifications and promotions for a campaign, you'll face no latency or technical issues. We optimize to allow you the best efficiency, while saving cost with our highly scalable infrastructure.

Actionable analytics and intelligence

We know how much numbers mean to you and your communication. Equence also gives you an analytics dashboard to give you a clear view of all the metrics that matter. You can stay on top of all your campaigns with real-time insights and crucial figures. Looking for how well your promotions are doing? You'll only need a single click.

Scalable for any industry

We like to be there for everyone. Hence our platform has diverse optimizations for every industry. Since all of us need to communicate as a business at some point or another, we make it easy for you with our customizations. So you don't have to worry about too much technical stuff, and just focus on communicating with your customers.

Expert support, anytime you want

Equence has an energetic workforce that is always ready to help. All you need to do is give us a holler! We have experts available round the clock. Our response time beats most of the fast cars (give or take a few minutes), but we always try to reach you at the right time you want.

Global Reach

Needless to say, it is important to reach every valued customer, no matter where they are. Equence enhances the SMS reachability in any county. Got a certain target audience in mind? We got you covered! You'll have all the means to reach them with what you have to say.

The security you always wanted

We're used to having a high volume of data from clients across the globe. But that data is always secure. We ensure full transparency in our services, and you'll always know how our API is handling your data and how it's stored.

99.99% service uptime

Now this is a quality you can actually rely on. We'll ensure that our servers are serving you with an uptime upto 99.999% reliability. We can give you that in writing.

Our Services

We offer customized digital services and scalable operational strategies.

SMS API

Voice API

Mobile App Push Notifications API

WhatsApp Business API

Programmable Virtual Numbers & Short Codes

Web Push Notifications API

Email API

Campaign Manager

SMS API

WhatsApp Business API

Programmable Virtual Numbers & Short Codes

Campaign Manager

Voice API

Email API

Mobile App Push Notifications API

Web Push Notifications API

200+
Clients
8+ Billion
Messages per annum
25000+
Unique customer engagement Campaigns/month
ISO 27001:2013
Certified

Read-to-deploy Products

Secure your business and users with a Two-factor-authentication API.

Benefits:

Add verifications to any step of a user's journey, with just a single API

Instantly deliver authentications for users, create an experience of security

Engage your customers with a ChatBot on your WhatsApp Business Account

Benefits:

Add verifications to any step of a user's journey, with just a single API

Instantly deliver authentications for users, create an experience of security

Play a story of your product with personalised interactive message.

Benefits:

Make videos more engaging that involves user behavior

Create personalized messages for the target audience

Embed Call-to-action to guide the users who'd show an interest or inquire about your product

Equence Message Dispatches(EMD) is the software installed in an ecosystem which is exit point of your messaging service via various messaging gateway.

Benefits:

Light weight, easy to install application and flexible to connect any RBDMS or Message Queues.

One license for any number of system.

Capable to process 10K messages per second/instance.

Very secure and chosen by top Financial institutions.

Manage feedbacks with ease, and get actionable insights based on customers' responses to your campaign.

Benefits:

Deep link Will help you to get customers' location, Mobile number, Time of link visit, Handset type, etc.

Shorten your long URL to fit into content restricted message.

Authen

Strengthen authentications & reduce fraud by using time-based, one-time passcode validation.

Secure your business and users with a Two-factor-authentication API.

Benefits:
Add verifications to any step of a user's journey, with just a single API
Instantly deliver authentications for users, create an experience of security

BotsApp

Empower your customer support with the most comprehensive messaging app.

Engage your customers with a ChatBot on your WhatsApp Business Account

Benefits:
Add verifications to any step of a user's journey, with just a single API
Instantly deliver authentications for users, create an experience of security

Interactive video API

Create your customised stories that users can interact with!.

Play a story of your product with personalised interactive message.

Benefits:
Make videos more engaging that involves user behavior
Create personalized messages for the target audience
Embed Call-to-action to guide the users who'd show an interest or inquire about your product

EMD - Eqeunce Message Dispatcher

Program and trigger business texts on any messaging platform - with this tailor-made software - with ultra efficiency.

Equence Message Dispatches(EMD) is the software installed in an ecosystem which is exit point of your messaging service via various messaging gateway.

Benefits:
Light weight, easy to install application and flexible to connect any RBDMS or Message Queues.
One license for any number of system.
Capable to process 10K messages per second/instance.
Very secure and chosen by top Financial institutions.

Deep Link by Equence

Make your ad campaigns more interactive with a range of call-back URLs.

Manage feedbacks with ease, and get actionable insights based on customers' responses to your campaign.

Benefits:
Deep link Will help you to get customers' location, Mobile number, Time of link visit, Handset type, etc.
Shorten your long URL to fit into content restricted message.

Equence Partners

Clients across the globe

Having used Equence's suite of services for a year now, it easily comes across as one of the most robust and scalable ways to meet enterprise communication needs ranging from promotional and transactions SMS to campaign management and reporting tools etc. I highly recommend their product suite for any organization with a growing and varied need for communication.

Dinesh Rathi

Vice President - Commerce, RailYatri.in

Our team has used the services of Equence for the last 2 years for our online business and have found the services to be reliable. The team is quite good and very prompt with responding to technical queries and support. I consider them to be a reliable company to work with for mobile VAS services and wish them luck in their plans to come up with more services in the future.

Vivek Marolli

CEO, Glovee.com

Equence has been our partner in becoming India's 4th largest diagnostic company. They have been very helpful to us in our lead generation campaigns and given us a good ROI. The real-time analytics helped us in AB testing and to optimize our marketing campaigns wherever required. I would certainly recommend their services.

Aishwarya Vasudevan

Group Chief Operating Officer Neuberg Diagnostics

Careers

 

Location: Bangalore

Open Positions: 1

Salary: - 20 To 25k – 4Year’s Experience

 

Job Summary:

The Human Resource Generalist will run the daily functions of the Human Resource (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

Supervisory Responsibilities:

  • May oversee the scheduling, assignments, and daily workflow of subordinate staff in the department.
  • May assist with constructive and timely performance evaluations.

Duties/Responsibilities:

  • Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
  • Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
  • Conducts or acquires background checks and employment eligibility verifications.
  • Implements new hire orientation and employee recognition programs.
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Attends and participates in employee disciplinary meetings, terminations, and investigations.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Performs other duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and delegate them when appropriate.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficient with Microsoft Office Suite or related software.
  • Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

 

Education and Experience:

  • Bachelors degree in Human Resources, Business Administration, or related field required.
  • At least one year of human resource management experience is preferred.
  • SHRM-CP is a plus. 

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.
  • Must be able to access and navigate each department at the organization’s facilities.

 

Interest candidates can connect us +91 7666901622

Send your profile:   hr@equence.com / OfficeAdmin@equence.com

 

 

 

 

Locations:Mumbai / Delhi / Bangalore

Open Positions: 1

Salary: 6 To 10 lakhs per annum Or As Per The Experience

Preferably: Same Industry & Telecom Operator

Sales Manager responsibilities include:

  • Achieving growth and hitting sales targets by successfully managing the sales team
  • Designing and implementing a strategic sales plan that expands the company’s customer base and ensures its strong presence
  • Managing recruiting, objectives setting, coaching, and performance monitoring of sales representatives

Job brief

We are looking for a high-performing Sales Manager with experience of 5 to 8 years to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans, and justifying those plans to the upper management.

Responsibilities

  • Achieve growth and hit sales targets by successfully managing the sales team
  • Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence
  • Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present sales, revenue, and expenses reports and realistic forecasts to the management team
  • Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements

  • MBA/IIM or any degree in business administration or a related field
  • Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
  • Committed to continuous education through workshops, seminars, and conferences.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven ability to drive the sales process from plan to close
  • Strong business sense and industry expertise

 

Interest candidates can connect us: +91 7666901622

Send your profile:   hr@equence.com

 

 

Locations: Bangalore

Open Positions: 1

 

Job Description:

 

Should have Excellent Communication & Interpersonal Skills.

Should have Knowledge of MySQL& Linux Server.

Willing to work in Technical Support Role and interact with Customer Via Call/Email and respond to Queries and Resolve the issue.

Work closely with Development Team/Infra Team to check on the issues and respond to customers.

Basic Knowledge of Networking/Internet and Troubleshooting basic System issues.

The job requires monitoring of services and alerts to identify issues before customers.

Basic understanding of any of the Scripting Language is an added advantage.

Willing to work in a 24by7 role.

Should be able to check system logs on Linux servers and act accordingly.

 

Interest candidates can connect us: +91 7666901622

Send your profile:   hr@equence.com / OfficeAdmin@equence.com

 

 

 

 

 

Division/Department: Sales Department

.......................................

Reports to: AVP / Director

Salary Grade/Band: 12lacs to 14 lacs as per the experience.

.......................................

 

 

 Responsibilities include:

  • A Business Development Manager is a senior role, and as such has some important duties and responsibilities to fulfill, with both short and long-term goals to achieve. ... Writing business Negotiating with stakeholders. Identifying and mapping business strengths and customer needs.
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales

Job brief

We are looking for an enthusiastic Business Development Manager to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective BDM must be an excellent communicator and have superior people skills. They must be comfortable presenting products personally or services over the phone and as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

  • Contact potential or existing customers to inform them about a product or
  • Going on Cold calls.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales.
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements

  • Proven experience as a BDM
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus we are also taking MBA candidates also.
  • Work requires the willingness to work a flexible schedule.

 

WORKING CONDITIONS

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.

 

Interest candidates can connect us: +91 7666901622

Send your profile:   hr@equence.com / OfficeAdmin@equence.com

 

 

 

 

Locations: Bangalore

Open Positions: 1

Experience: 6-7 Years

Qualification: BTech

Job Description :

Candidate must have hands-on experience on 

  • Linux servers, 
  • Routers, 
  • Fortinet firewall
  • Cisco switch,
  • NAS storage (preferably HP storage)
  • Basic knowledge of the Software Load balancer
  • setting up virtual private networks (VPNs) & WAN


Along with the above, he should be capable of performing maintenance of the network and upgrading the system, including patches, service packs, security configurations, and hotfixes. He must be capable of acquiring more knowledge by continuing education or through other avenues.


 

 -  He must be able to understand how complex networks work and identify problems, besides advising on how to improve them. They should be well versed with security, virtualization, containers, storage engineering, and wide-area networking (WAN). They must create a dependable optimally functioning network, which integrates the Internet, Intranet, LAN, and WAN sections, involving network designing and analysis. 

 

Interest candidates can connect us: +91 7666901622

Send your profile:   hr@equence.com

 

 

 

Call us or dropby to say hello!

022 40033323

080 43740733

Offices

Head Office

Equence Technologies Pvt Ltd
#123, 1st Floor, Raheja Arcade, Sector 11, CBD Belapur, Navi Mumbai - 400614

Technology Office

Equence Technologies Pvt Ltd
Enzyme, 1st Floor, 9th Main Road, Sector-6, HSR Layout, Bangalore-560102

Call us or dropby to say hello!

022 40033323

080 43740733

Offices

Head Office

Equence Technologies Pvt Ltd
#123, 1st Floor,
Raheja Arcade, Sector 11,
CBD Belapur,
Navi Mumbai - 400614

Technology Office

Equence Technologies Pvt Ltd
Enzyme, 1st Floor,
9th Main,
Sector-6, HSR Layout,
Bangalore - 560102