NGO

WhatsApp Chatbots for NGOs: Revolutionizing Traditional Ways of Connecting 

WhatsApp Chatbot makes it easy for NGOs to connect with millions of people and create awareness about recent campaigns. Equence’s integration of WhatsApp API into your fundraising strategy allows us to deploy a customized chatbot to streamline your operations.

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Why Buy From us?

Proven Track Record 

With our on-going legacy of delivering reliable and strategic API solutions to businesses from various industries. We assist NGOs in providing improved communication solutions, like WhatsApp technology in their fundraising activities. We build, design, and develop a customized chatbot that streamlines the entire donation process.

Create User-Friendly Workflows 

We create a strategic workflow and responses such that all the queries and common FAQs are covered and users are satisfied with those responses, reducing the load on your customer team as well. We assess all your needs, conduct a thorough analysis and research on frequently asked questions, and create a bespoke workflow revolving around the common queries.

End-to-End Support

WhatsApp API makes it super easy to integrate your fundraising strategies with modern communication tools and gives you a digital edge. Equence has got everything covered! From customizing the chatbot to integrating it into your operations and training your team to manage everything, we will do it for you. We even offer after-sales support, so if there is any issue, we have our technical support team to handle it.

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Our Clients

Remove geographical limits for donor engagement.

Improved customer engagement
WhatsApp chatbots help increase the number of people engaging in real-time interactions while balancing privacy and security. They also drive NGOs to make faster and more impactful decisions about their fundraising efforts.
  • You don’t need a 24/7 professional for donation and campaign queries.
  • WhatsApp chatbot offers instant answers about campaigns and donations.
  • WhatsApp chatbots enhance NGO efficiency by answering FAQs and sharing volunteer info.
Maximise outreach
Whataspp Chatbots swiftly connects with millions of people, keeps them updated about project updates, and highlights donation impacts through automated notifications, making them aware of the mission. Here’s how WhatsApp chatbot for NGOs can improve the outreach:
  • NGOs can reach many people simultaneously to raise awareness and drive engagement.
  • Automated notifications help NGOs connect with millions and keep them updated.
  • Chatbots allow users to sign up for newsletters and campaign updates.
Simplify donation process
Navigating from one website to another is a time-consuming process from a people's point of view. However, to make the process more simplified, NGOs can facilitate the donation collection process through WhatsApp payments. Here’s how it can benefit the people and the NGO:
  • Chatbots boost NGO volunteer participation by 30% through increased reach and streamlined processes.
  • Enhanced security, transparency, and efficiency build user trust and encourage donations.
  • Chatbots automate registration, scheduling, and communication to maximize volunteer engagement.
Instant communication
A WhatsApp bot can streamline the way the helpdesk or contact services of NGOs operate. By creating a robust communication workflow, the chatbot is empowered to answer any of the common FAQs usually asked by donors. Here’s how it can help:
  • Minimize donor wait time for contact service agents.
  • A WhatsApp chatbot provides immediate answers to user questions.
  • Instant replies anytime help donors make quick, informed decisions.

WhatsApp business API for a greater cause

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When different industries are thriving with automation, why should NGOs remain behind? We helped an NGO integrate WhatsApp API  into its fundraising activities, allowing it to connect with its users easily. The Chatbot can answer any question, send updates to users about recent campaigns, and simplify the donation process by suggesting different donation amounts.